Reservation Assistant
e-forms & e-surveys
Salon Iris
3C Integra
iHost Campaign Manager

INTEGRATED EMAIL AND FAX FOR HOTELS & RESORTS

e-Mail | e-Fax | e-SMS

For F&B / Dining Management

Booking guests to tables, ensuring repeat visit or even building loyalty are all key elements of running a busy food and beverage department, restaurant or similar outlet.
 
That's why Serenata @mail used for customer correspondence is an essential tool to ensure guests turn up, and on time, ensure repeat visit, spend their dollars on a special F&B event, and join your loyalty/membership progam.
 
It allows an operator to quickly and easily send brochure quality, professional looking HTML emails (or faxes) directly from within the food and beverage management system.
 
Check out the samples below and learn how many hotels and restaurants have benefitted.

Special Offers
Membership Renewal
Member welcome pack
Member Rewards
What's On
Birthday emails
Incentive Offers
eNewsletters

 
Benefits to the Food and Beverage unit:
 
  • Instant: Reduce time in sending communications
  • Eliminate faxing and postage costs as well as phone calling
  • Maintain cancellation or tardiness policies to help stick to schedules and bookings
  • Reduce lost-business
  • Ensure dining booking is attended and does not "no-show"
  • Improve repeat business, even find new customers
  • Solicit for upgrades and additional revenue streams automatically (e.g. - packages, special offers, loyalty)
  • Automatic send directly from the food & beverage system
  • No complicated application or interfaces
  • Reduce external advertising and marketing costs
  • Send a range of communications consistent with your sales cycle
  • Endorse your food and beverage, club or hotel brand patronage
  • Cross sell loyalty, offers and membership schemes
  • Brochures, menus information and the like available in emails or embedded links
More information on Serenata @mail can be obtained here
Fact Sheet - @mail
View Video Presentation
Contact Sales
Serenata @mail for
Front Office
Sales & Catering
Spa / Sport
Folios & Documents
Customers
Case Studies